Acceptable Use Policy

• Use the Service for legitimate business research, CRM, and customer communication.
• Store and manage leads you have a lawful right to process.
• Send email or (where enabled) place calls from your own connected providers, in line with applicable anti-spam, telemarketing, and privacy laws.

• Use the Service for illegal activity, fraud, phishing, or deceptive practices.
• Send spam or unsolicited bulk email, SMS, or voice calls where prohibited by law.
• Ignore unsubscribe, do-not-call, or opt-out requests, or use purchased/scraped lists unlawfully.
• Spoof senders, forge headers, or mislead recipients about who is contacting them.
• Harass, threaten, or discriminate against individuals or groups.
• Upload malware or attempt to breach, scrape beyond authorized use, or overload our systems.
• Resell, sublicense, or provide the Service as a managed agency product without our written permission.
• Circumvent plan limits, rate limits, or security controls.
• Collect or use special-category personal data unlawfully, or target minors.
• Misrepresent affiliation with B2BLead or imply we send messages on your behalf or endorse your campaigns.

You are the sender and controller of your campaigns. B2BLead provides software tools only. Complaints, blocks, fines, or claims from recipients, ISPs, carriers, or regulators about your messages or calls are your responsibility. We may require proof of lawful basis or consent where abuse is alleged.

We may investigate suspected violations, remove content, throttle sending, suspend accounts, or report activity to authorities or providers. Repeated or severe breaches (including spam or abuse complaints) may result in permanent termination without refund where fees apply, except where required by law.

This policy forms part of our Terms of Service. Privacy practices are described in our Privacy Policy.

Report abuse: support@b2blead.app.